Responses¶
Biometrid returns a consistent JSON structure for both successful and unsuccessful API calls.
Success Response¶
{
"data": {
...dynamic...
},
"meta": {
"message": "Successful message",
"code": "BIO200"
},
"status": true
}
Error Response¶
{
"meta": {
"code": "BIO401",
"error": "INVALID_CREDENTIAL",
"message": "Unsuccessful message",
"data": {
...optional...
}
},
"status": false
}
Error Codes¶
The error field contains a unique error code that identifies the specific failure. Use the tables below to look up what each code means.
General¶
| Code | Message |
|---|---|
BIOHFCAE001 |
General http exception |
BIOHFCAE002 |
Unprocessable Entity Exception |
BIOHFTHE001 |
Too Many Requests |
BIOIFCAE001 |
Internal Server Error |
BIOIFCAE002 |
Payload too large |
BIONFCAE001 |
Route Not Found |
BIOMNMWE001 |
Server under maintenance |
BIOBIINE001 |
File too large |
BIOVMVLE001 |
Invalid mongo uri |
BIODCINE001 |
No encrypted message sent |
Real-time¶
| Code | Message |
|---|---|
BIORTMGE001 |
Invalid user credentials |
BIORTMGE002 |
Process already with an agent |
BIORTMGE003 |
Agent in another process |
BIORTMGE004 |
Process does not exist |
BIORTMGE005 |
User can not join room |
BIORTMGE006 |
User socket is paused |
BIORTMGE007 |
User socket can not resume |
BIORTMGE008 |
Invalid health check key |
BIORTMME001 |
Process not found |
BIORTMME002 |
App not found |
BIORTMME003 |
Credential not found |
BIORTMME004 |
Account not found |
BIORTMME005 |
Member not found |
BIORTMME006 |
Account not found |
BIORTMME007 |
Invalid event payload |
BIORTMSE001 |
Process not send |
BIORTMSE002 |
Invalid process credentials |
BIORTMSE003 |
Agent can not use account |
BIORTMSE004 |
Account not found |
BIORTMSE005 |
Videoconference not active |
Actions¶
| Code | Message |
|---|---|
BIOACAOE001 |
Document validation failed |
BIOACAOE002 |
Empty mapping in address-ocr |
BIOACAOE003 |
Mapping errors |
BIOACAOE004 |
Manual decision errors |
BIOACAOE005 |
Missing required fields |
BIOACAOE006 |
Missing required fields |
BIOACAOE007 |
Tax number is not the same |
BIOACVLE001 |
Unsupported video format |
BIOACVLE002 |
Error uploading to AWS |
BIOACVLE003 |
Error compressing video file |
BIOACVLE004 |
AWS file does not exist |
BIOACVLE005 |
No step id sent |
BIOACVLE006 |
Step video liveness not found |
BIOACVLE007 |
Process doesnt have step data for video liveness |
BIOACVLE008 |
Step video liveness in pending state |
BIOACVLE009 |
Step video liveness already approved |
BIOACVLE010 |
Video not available yet |
Flow¶
| Code | Message |
|---|---|
BIOFMAME001 |
Invalid countryCodes |
BIOFMAME002 |
Search not found |
BIOFMDFE001 |
Field is required (file) |
BIOFMDFE002 |
Unable to request document fraud |
BIOFMNFE001 |
Field validation failed |
BIOFMNFE002 |
Doctype not available |
BIOFMNFE003 |
Invalid date of birth |
BIOFMNFE004 |
Invalid expiry date |
BIOFMNFE005 |
Date expired |
BIOFMOCE001 |
Field is required (front and back image files) |
BIOFMOCE002 |
Document validation failed |
BIOFMOCE003 |
Empty mapping in document-ocr |
BIOFMOCE004 |
Mapping errors |
BIOFMOCE005 |
Document validation error |
BIOFMOCE006 |
Document validation error |
BIOFMSOE001 |
Phone required |
BIOFMSOE002 |
Email required |
BIOFMSOE003 |
Invalid file |
BIOFMSOE004 |
Number of otp attempts exceeded |
BIOFMSOE005 |
OTP expired |
BIOFMSOE006 |
Number of code attempts exceeded |
BIOFMSOE007 |
Code otp validation failed |
BIOFMSOE008 |
Process must be signed in sequential order |
BIOFMSOE009 |
File temporary locked |
BIOFMSOE010 |
File already signed |
BIOFMSOE011 |
Invalid country (ISO code 2) |
BIOFMSOE012 |
The process has reached the SMS sending limit |
BIOFMSOE013 |
Email to send signed file is required |
BIOFMSOE014 |
Invalid configuration to send signed file |
BIOFMSOE015 |
Invalid configuration auto payload step to send signed file |
BIOFMSQE001 |
Phone required |
BIOFMSQE002 |
Invalid file |
BIOFMSQE003 |
Number of code attempts exceeded |
BIOFMSQE004 |
OTP expired |
BIOFMSQE005 |
Number of code attempts exceeded |
BIOFMSQE006 |
File already signed |
BIOFMSQE007 |
The process has reached the SMS sending limit |
BIOFMSQE008 |
Email to send signed file is required |
BIOFMSQE009 |
Invalid configuration to send signed file |
BIOFMSQE010 |
Invalid configuration auto payload step to send signed file |
BIOFMFDE001 |
Face compare validation failed |
BIOFMFTE001 |
Face compare 3d2d validation failed |
BIOFMEDE001 |
Reference is different from the user |
BIOFMEDE002 |
Action does not have provider |
BIOFMEDE003 |
Already exist same enroll data |
BIOFMEDE004 |
Already exist same enroll data |
BIOFMEDE005 |
Face enroll 2d failed |
BIOFMETE001 |
Reference is different from the user |
BIOFMETE002 |
Action does not have provider |
BIOFMETE003 |
Already exist same enroll data |
BIOFMETE004 |
Already exist same enroll data |
BIOFMETE005 |
Face enroll 3d failed |
BIOFMLDE001 |
Liveness 2d validation failed |
BIOFMLTE001 |
Liveness 3d validation failed |
BIOFMVDE001 |
Reference or userId required |
BIOFMVDE002 |
Reference is different from the user |
BIOFMVDE003 |
User not found |
BIOFMVDE004 |
User data not found |
BIOFMVDE005 |
Face verify 2d failed |
BIOFMVDE006 |
User not match with template |
BIOFMVDE007 |
User not found |
BIOFMVTE001 |
Reference or userId required |
BIOFMVTE002 |
Reference is different from the user |
BIOFMVTE003 |
User not found |
BIOFMVTE004 |
User data not found |
BIOFMVTE005 |
Face verify 3d failed |
BIOFMVTE006 |
User not match with template |
BIOFMVTE007 |
User not found |
BIOFMJOE001 |
Process has child processes in progress |
BIOFMJOE002 |
Process is already in users step |
BIOFMJOE003 |
Validation failed |
BIOFMJOE004 |
Child Flow is required |
BIOFMJOE005 |
Problem with number of users |
BIOFMJOE006 |
Invalid country (ISO code 2) |
BIOFMOTE001 |
Phone is required |
BIOFMOTE002 |
Email is required |
BIOFMOTE003 |
Code otp is required |
BIOFMOTE004 |
Number of otp attempts exceeded |
BIOFMOTE005 |
Phone or email is required |
BIOFMOTE006 |
Number of otp attempts exceeded |
BIOFMOTE007 |
OTP expired |
BIOFMOTE008 |
Code otp validation failed |
BIOFMOTE009 |
Invalid country (ISO code 2) |
BIOFMOTE010 |
The process has reached the SMS sending limit |
BIOFMVCE001 |
Videoconference in review |
BIOFMVCE002 |
Field date is required |
BIOFMVCE003 |
Invalid date |
BIOFMVCE004 |
Date must be a date in future |
BIOFMVCE005 |
The scheduling date is during the holiday period |
BIOFMVCE006 |
The scheduling date is not in the working period |
BIOFMVRE001 |
Videoroom not found |
BIOFMVRE002 |
Videoroom not found |
BIOFMVRE003 |
Videoroom not found |
BIOFMCAE001 |
Audio call not found |
BIOFMCAE002 |
Audio call not found |
BIOFMCAE003 |
Audio call not found |
BIOFMCVE001 |
Mapping record not found |
BIOFMVME001 |
Videomessage not found |
BIOFMVME002 |
Videomessage not found |
BIOFMVME003 |
Videomessage not found |
BIOFMVOE001 |
Audio in review |
BIOFMECE001 |
User not found |
BIOFMFSE001 |
Flow not found |
BIOFMFSE002 |
Flow not found |
BIOFMFSE003 |
Flow not found |
BIOFMFSE004 |
Flow not found |
BIOFMFSE005 |
Wrong auto payload field sequence in step |
BIOFMFSE007 |
Webhook name repeated |
BIOFMFSE008 |
Language not supported in the account |
BIOFMFSE009 |
Step not found |
BIOFMFSE010 |
Action not found |
BIOFMFSE011 |
Duplicated |
BIOFMFSE012 |
Process column stepId not found |
BIOFMFSE013 |
Process column field not in step action |
BIOFMFSE014 |
Process column field not in form action |
BIOFMFSE015 |
Form field can not be added to columns |
BIOFMFSE016 |
Form field can not be added to columns |
BIOFMFSE017 |
Step id not found on customization steps |
BIOFMFSE018 |
Duplicated field ID in step |
BIOFMFSE019 |
Not found step id |
BIOFMFSE020 |
Not found field |
BIOFMFSE021 |
Invalid step in guide |
BIOFMFSE022 |
Process filter stepId not found |
BIOFMFSE023 |
Process filter field not in step action |
BIOFMFSE024 |
Process filter field not in form action |
BIOFMFSE025 |
Process filter fields with duplicated ids |
BIOFMFSE026 |
Can not archive flow |
BIOFMFSE027 |
Wrong risk score intervals |
BIOFMSSE001 |
Step id duplicated |
BIOFMSSE002 |
Next step cannot be the same |
BIOFMSSE003 |
Step not found in next attribute |
BIOFMSSE004 |
Next step cannot be the same |
BIOFMSSE005 |
Invalid step position |
BIOFMSSE006 |
Child Flow is required |
BIOFMSSE007 |
Child flow with step joint-ownership is not allowed |
BIOFMSSE008 |
Child flow with step joint-ownership is not allowed |
BIOFMSSE011 |
Step action type required in step |
BIOFMSSE012 |
Missing action channel in step |
BIOFMSSE013 |
Reserved alias actions fields in step |
BIOFMSSE015 |
Invalid default value in step |
BIOFMSSE016 |
Disabled field must have default value in step |
BIOFMSSE017 |
Invalid extension file type in step |
BIOFMSSE018 |
Missing payload attributes in step |
BIOFMSSE019 |
Not found step id on auto payload in step |
BIOFMSSE020 |
Not found field on auto payload in step |
BIOFMSSE021 |
Not found action on auto payload in step |
BIOFMSSE022 |
Duplicated trigger ID in step |
BIOFMSSE023 |
Missing operator in step |
BIOFMSSE024 |
Invalid operator in step |
BIOFMSSE025 |
Invalid comparation for trigger operator in step |
BIOFMSSE026 |
Required stepid and field on match attribute in step |
BIOFMSSE028 |
Not found step on trigger condition in step |
BIOFMSSE029 |
Not found action on trigger condition in step |
BIOFMSSE030 |
Not found field on trigger condition in step |
BIOFMSSE031 |
Not found step position |
BIOFMSSE032 |
Invalid step position |
BIOFMSSE033 |
Cannot get attachment extension type |
BIOFMSSE034 |
Duplicated field ID in step |
BIOFMSSE035 |
Invalid base64 file in step |
BIOFMSSE036 |
Invalid field on dependency rule |
BIOFMSSE037 |
Invalid template for flow |
BIOFMSSE038 |
Child Flow not found |
BIOFMSSE039 |
Child Flow name duplicated |
BIOFMSSE040 |
Child Flow users cannot be empty |
BIOFMSSE041 |
Child Flow users missing position |
BIOFMSSE042 |
Flow name already in use |
BIOFMSSE043 |
Field type document must have attachments in step |
BIOFMSSE044 |
Invalid base64 attachment in step |
BIOFMSSE045 |
Invalid extension document type in step |
BIOFMSSE046 |
Trigger must be of type date in step |
BIOFMSSE047 |
Invalid format value in step |
BIOFMSSE048 |
Invalid users on child flow |
BIOFMSSE049 |
Repeated users on child flow |
BIOFMSSE050 |
Required label in all fields |
BIOFMSSE051 |
Required payload configuration |
BIOFMSSE052 |
Task id duplicated |
BIOFMSSE053 |
Invalid task action |
BIOFMSSE054 |
Field not found on the attachment |
BIOFMSSE055 |
Auto payload action task not found |
BIOFMSSE056 |
Required stepId and field on the attachment |
BIOFMSSE058 |
Duplicated field ID in task |
BIOFMSSE059 |
Attachment payload field must be type upload or file |
BIOFMSSE060 |
Invalid step in field mapping |
BIOFMSSE061 |
Invalid field in field mapping |
BIOFMSSE062 |
Invalid field in pdf fields |
BIOFMSSE063 |
Invalid option value in field |
BIOFMSSE064 |
Invalid option field value in field |
BIOFMSSE065 |
Invalid user reference in field |
BIOFMSSE066 |
Auto payload action task not found |
BIOFMSSE067 |
Auto payload action task not found |
BIOFMSSE068 |
Invalid task type for action |
BIOFLFSE001 |
Bucket name unavailable |
BIOFLFSE002 |
File error |
BIOFLFSE003 |
Empty accountId |
BIOFLFSE004 |
File not found |
BIOFLFSE005 |
Empty stream |
BIOFLFSE006 |
File error |
BIOFLFSE007 |
File id error |
Account¶
| Code | Message |
|---|---|
BIOACASE001 |
Account not found |
BIOACASE002 |
Account not found |
BIOACASE003 |
Account not found |
BIOACASE004 |
Account has child accounts |
BIOACASE005 |
Account not active |
BIOACASE006 |
Flow not active |
BIOACASE007 |
Can not create parent accounts |
BIOACASE008 |
Account already has database uri |
BIOACASE009 |
Can not delete own account |
BIOACASE010 |
Member can not change to account |
BIOACASE011 |
Member has no access to account |
BIOACASE013 |
Sub account can not create accounts |
BIOACASE014 |
Only owner can delete account |
BIOACASE015 |
Sub account can not create accounts |
BIOACASE016 |
Account not found |
BIOACASE017 |
Account not found |
BIOACASE018 |
Invalid Azure configuration |
BIOACASE019 |
Invalid Azure configuration |
BIOACASE020 |
Can not use google sso without google credentials |
BIOACASE021 |
Can not use azure sso without azure credentials |
BIOACASE022 |
Can not use google sso without google credentials |
BIOACASE023 |
Can not use azure sso without azure credentials |
BIOACASE024 |
Only can impersonate root accounts |
BIOACTSE001 |
Account not found |
BIOACTCE001 |
Step not video liveness |
App¶
| Code | Message |
|---|---|
BIOAPPSE001 |
App not found |
BIOAPPSE002 |
App not found |
BIOAPPSE003 |
App not found |
BIOAPPSE004 |
App not found |
BIOAPPSE005 |
App not found |
BIOAPPSE006 |
Duplicated |
BIOAPPSE007 |
Can not renew token |
BIOAPPSE008 |
Can not create app for child flow |
BIOAPPSE009 |
Can not create app for child flow |
BIOAPTSE001 |
App not found |
Auth / Members¶
| Code | Message |
|---|---|
BIOAMAGE001 |
Missing authorization header |
BIOAMAGE002 |
Wrong credentials |
BIOAMAGE003 |
Invalid route credentials |
BIOAMAGE004 |
Unauthorized origin |
BIOAMAGE005 |
Unauthorized domain |
BIOAMAGE006 |
Credential account not active |
BIOAMAGE007 |
Unauthorized IP |
BIOAMAGE008 |
Missing package name |
BIOAMAGE009 |
Unauthorized Android app |
BIOAMAGE010 |
Missing package name |
BIOAMAGE011 |
Unauthorized iOS app |
BIOAMAGE012 |
Account not active |
BIOAMASE001 |
Wrong credentials |
BIOAMASE002 |
Unauthorized impersonate |
BIOAMASE003 |
Unauthorized impersonate |
BIOAMASE004 |
Account does not belong to member |
BIOAMASE005 |
Member not found |
BIOAMASE006 |
Member not active |
BIOAMASE007 |
Account not found |
BIOAMASE008 |
Account not active |
BIOAMASE009 |
Invalid Azure credential in request |
BIOAMASE010 |
Invalid Azure credential in request |
BIOAMASE011 |
Invalid Azure token |
BIOAMASE012 |
Member not found |
BIOAMASE013 |
Member not active |
BIOAMASE014 |
Account not found |
BIOAMASE015 |
Account not active |
BIOAMASE016 |
Azure SSO not active for account |
BIOAMASE017 |
Invalid Azure credentials in account |
BIOAMASE018 |
Member has no phone for otp |
BIOAMASE019 |
Member has no otp token request |
BIOAMASE020 |
Invalid otp code |
BIOAMASE021 |
Number of retries reached |
BIOAMASE022 |
Otp code expired |
BIOAMASE023 |
Member has no otp token request |
BIOAMASE024 |
Invalid otp code |
BIOAMASE025 |
Number of retries reached |
BIOAMASE026 |
Otp code expired |
BIOAMASE027 |
Invalid Google credentials |
BIOAMASE028 |
Invalid Google client id in request |
BIOAMASE029 |
Member not found |
BIOAMASE030 |
Member not active |
BIOAMASE031 |
Invalid login token |
BIOAMASE032 |
Google SSO not active for account |
BIOAMASE033 |
Invalid Google credentials in account |
BIOAMASE034 |
Member can not change account |
BIOAMASE035 |
Account does not belong to member |
BIOAMASE036 |
Can only impersonate root accounts |
BIOAMJGE001 |
Invalid access |
BIOAMJGE002 |
Missing authorization header |
BIOAMJGE003 |
Wrong credentials |
BIOAMJGE004 |
Unauthorized access |
BIOAMJGE005 |
Account not active |
BIOAMJGE006 |
Member can not impersonate |
BIOAMJGE007 |
Missing authorization header |
BIOAMJGE008 |
Invalid request origin |
BIOAMJGE009 |
Missing request origin |
BIOAMJGE010 |
Missing route type |
BIOAMJGE011 |
Member has no accounts |
BIOAMJGE012 |
Member can not use account |
BIOAMJGE013 |
Member can not impersonate member |
BIOAMJGE014 |
Member is disabled |
BIOAMJGE015 |
Impersonated member does not have permissions |
BIOAMJGE016 |
Account not active |
BIOAMJGE017 |
Account not active |
BIOAMJGE018 |
Impersonate member can not use account |
BIOAMJGE019 |
Member must change account first |
BIOAMJGE020 |
Member must change account first |
BIOAMJGE021 |
Member must impersonate account first |
BIOAMJGE022 |
Only root accounts can be impersonated |
API Keys¶
| Code | Message |
|---|---|
BIOAUTKE001 |
Account not active |
BIOAUTKE002 |
Invalid access |
Certificates / Credentials¶
| Code | Message |
|---|---|
BIOCERSE001 |
Certificate not found |
BIOCERSE002 |
Invalid certificate base64 p12 file |
BIOCERSE003 |
Same certificate as current |
BIOCERSE004 |
Certificate not found |
BIOCRSSE001 |
Certificate not found |
BIOCRSSE002 |
Invalid certificate base64 p12 file |
BIOCRSSE003 |
Same certificate as current |
BIOCRSSE004 |
Certificate not found |
BIOCRSSE005 |
Invalid encrypted message |
BIOCRMSE001 |
Credential not found |
BIOCRMSE002 |
Credential not found |
BIOCRMSE003 |
Credential not found |
BIOCRMSE004 |
Invalid http address in credential application |
BIOCRMSE005 |
Invalid ip address in credential application |
BIOCRMSE006 |
Invalid route in credential |
BIOCRMSE007 |
Invalid http address in credential application |
BIOCRMSE008 |
Credential not found |
BIOCRMSE009 |
Credential not found |
BIOCRMSE010 |
Credential in use |
BIOCRMSE011 |
Credential permissions are required |
BIOCRMSE012 |
No custom permission sent |
BIOCRMSE013 |
No types permission sent |
BIOCRMSE014 |
Credential can not have both custom and types permissions |
BIOCRMSE015 |
Type permission not found |
BIOCRMSE016 |
Can not renew token |
BIOCRMSE017 |
Duplicated |
Database¶
| Code | Message |
|---|---|
BIODMMFE001 |
Database error |
BIODMMFE002 |
Duplicated error |
BIOMOCAE001 |
Database error |
BIOMOCAE002 |
Database validation error |
BIOMOCAE003 |
Database cast error |
BIOMOCAE004 |
Database sync indexes error |
BIOMOCAE005 |
Database disconnected error |
BIOMOCAE006 |
Database divergent array error |
BIOMOCAE007 |
Database missing schema error |
BIOMOCAE008 |
Database document not found error |
BIOMOCAE009 |
Database object expected error |
BIOMOCAE010 |
Database object parameter error |
BIOMOCAE011 |
Database overwrite model error |
BIOMOCAE012 |
Database parallel save error |
BIOMOCAE013 |
Database parallel validate error |
BIOMOCAE014 |
Database mongoose server selection error |
BIOMOCAE015 |
Database strict mode error |
BIOMOCAE016 |
Database validator error |
BIOMOCAE017 |
Database version error |
Storage¶
| Code | Message |
|---|---|
BIOLMFCE001 |
Bucket name unavailable |
Logs¶
| Code | Message |
|---|---|
BIOLOGTE001 |
Log not found |
BIOLOGTE002 |
Log not found |
Members¶
| Code | Message |
|---|---|
BIOMMBSE001 |
Member not found |
BIOMMBSE002 |
Member not found |
BIOMMBSE003 |
Member not found |
BIOMMBSE004 |
Member not found |
BIOMMBSE005 |
Member not found |
BIOMMBSE006 |
Member not found |
BIOMMBSE007 |
Member not active |
BIOMMBSE008 |
Member not found |
BIOMMBSE009 |
Member not active |
BIOMMBSE010 |
Member password reset information not found |
BIOMMBSE011 |
Invalid photo |
BIOMMBSE012 |
Invalid photo |
BIOMMBSE013 |
No accounts to relate to member |
BIOMMBSE015 |
Can not update a higher level member |
BIOMMBSE016 |
Can not delete a higher level member |
BIOMMBSE017 |
Can not assign role to Azure user |
Process¶
| Code | Message |
|---|---|
BIOPMPCE001 |
Account not active |
BIOPMPCE002 |
Invalid application |
BIOPMPCE003 |
Invalid application |
BIOPMSCE001 |
Process rejected |
BIOPMSCE002 |
Process finished |
BIOPMSCE003 |
Process approved |
BIOPMSCE004 |
No current step available |
BIOPMSCE005 |
Missing step action |
BIOPMSCE006 |
Field validation failed |
BIOPMSCE007 |
Process rejected |
BIOPMSCE008 |
Process finished |
BIOPMSCE009 |
Process approved |
BIOPMSCE010 |
No current step available |
BIOPMSCE011 |
Process invalid |
BIOPMSCE012 |
Process invalid |
BIOPMSCE013 |
Process canceled |
BIOPMSCE014 |
Process canceled |
BIOPMSCE015 |
Process awaits completion of dependent processes |
BIOPMSCE016 |
Process marked for delete |
BIOPMSCE017 |
Process marked for delete |
BIOPMSCE018 |
Wrong device type |
BIOPMSCE019 |
Video is required |
BIOPMPSE001 |
Process not found |
BIOPMPSE002 |
Process not found |
BIOPMPSE003 |
Process not found |
BIOPMPSE004 |
Process not found |
BIOPMPSE005 |
Flow not active |
BIOPMPSE006 |
Flow must have steps |
BIOPMPSE007 |
Process is locked |
BIOPMPSE008 |
Process is not in finished state |
BIOPMPSE009 |
Process cannot be approved. Video composition still processing |
BIOPMPSE010 |
Process was already rejected |
BIOPMPSE011 |
Process was already deleted |
BIOPMPSE012 |
Process cannot be rejected. Video composition still processing |
BIOPMPSE013 |
Process was already rejected |
BIOPMPSE014 |
Cannot set videoconference step to corrections |
BIOPMPSE015 |
Cannot set joint-ownership step to corrections |
BIOPMPSE016 |
Cannot set step to corrections because is an API step |
BIOPMPSE017 |
Step data not found |
BIOPMPSE018 |
App url not found |
BIOPMPSE019 |
Process was already rejected |
BIOPMPSE020 |
Invalid guide position |
BIOPMPSE021 |
Note not found |
BIOPMPSE022 |
Process status not in progress |
BIOPMPSE023 |
Step not found |
BIOPMPSE024 |
Template not active |
BIOPMPSE025 |
Step id not found |
BIOPMPSE026 |
Action required |
BIOPMPSE027 |
Provider required |
BIOPMPSE028 |
Field validation failed |
BIOPMPSE029 |
Process custom data not found |
BIOPMPSE030 |
Videoconference step not found |
BIOPMPSE031 |
Process rejected |
BIOPMPSE032 |
Process finished |
BIOPMPSE033 |
Process approved |
BIOPMPSE034 |
Process invalid |
BIOPMPSE035 |
Process canceled |
BIOPMPSE036 |
Process canceled |
BIOPMPSE037 |
Process canceled |
BIOPMPSE038 |
Process canceled |
BIOPMPSE039 |
Step not found |
BIOPMPSE040 |
Current step does not have any tasks |
BIOPMPSE041 |
Task not found |
BIOPMPSE042 |
The task must be of type action |
BIOPMPSE043 |
Step tasks not found |
BIOPMPSE044 |
Task not found |
BIOPMPSE045 |
Step data not found |
BIOPMPSE046 |
Task data not found |
BIOPMPSE047 |
The task to be updated must be the current task |
BIOPMPSE048 |
Task is required, must be concluded |
BIOPMPSE049 |
Cannot set voice step to corrections |
BIOPMPSE050 |
Invalid nonce |
BIOPMPSE051 |
Nonce expired |
BIOPMPSE052 |
Process marked for delete |
BIOPMPSE053 |
Process canceled |
BIOPMPSE054 |
Process marked for delete |
BIOPMPSE055 |
Process canceled |
BIOPMPSE056 |
Process marked for delete already |
BIOPMPSE057 |
Process canceled |
BIOPMPSE058 |
Process rejected |
BIOPMPSE059 |
Process approved |
BIOPMPSE060 |
Process invalid |
BIOPMPSE061 |
Process has no hash |
BIOPMPSE062 |
Process hash does not match |
BIOPMPSE063 |
At least one of the flowId or ids fields must be provided |
BIOPMPSE064 |
Invalid process status for clean |
BIOPMSSE001 |
Process rejected |
BIOPMSSE002 |
Process finished |
BIOPMSSE003 |
Process approved |
BIOPMSSE004 |
No current step available |
BIOPMSSE005 |
Missing process flow steps |
BIOPMSSE006 |
No current step available |
BIOPMSSE007 |
Next step not found |
BIOPMSSE009 |
Missing process flow steps |
BIOPMSSE010 |
Step not found |
BIOPMSSE011 |
Number of attempts exceeded |
BIOPMSSE012 |
Process was already rejected |
BIOPMSSE013 |
Process was already approved |
BIOPMSSE016 |
Previous step not found |
BIOPMSSE017 |
Previous step is videoconference, it is not allowed to go back |
BIOPMSSE018 |
Previous step is joint-ownership, it is not allowed to go back |
BIOPMSSE021 |
Previous step is not allowed because is an API step |
BIOPMSSE022 |
Process was already rejected |
BIOPMSSE023 |
Process was already approved |
BIOPMSSE024 |
Step not found |
BIOPMSSE025 |
Field validation failed |
BIOPMSSE026 |
Template not found |
BIOPMSSE027 |
Template not found |
BIOPMSSE028 |
Number of attempts exceeded |
BIOPMSSE029 |
Process invalid |
BIOPMSSE030 |
Process invalid |
BIOPMSSE031 |
Process invalid |
BIOPMSSE032 |
Invalid date on trigger |
BIOPMSSE033 |
Previous step is not allowed |
BIOPMSSE034 |
Process canceled |
BIOPMSSE035 |
Process marked for delete |
BIOPMSSE036 |
Process canceled |
BIOPMSSE037 |
Previous step is voice, it is not allowed to go back |
BIOPMJSE001 |
Process has child processes in progress |
BIOPMJSE002 |
Process must be signed in sequential order |
BIOPMJSE003 |
File temporarily locked |
BIOPMJSE004 |
Error finding user flow |
BIOPMESE001 |
Process already with evidence |
BIOPMESE002 |
Invalid process status or flow evidence configuration |
BIOPMHSE001 |
Process history not found |
BIOPMHSE002 |
Process history not found |
BIOPMWSE001 |
Invalid webhook signature |
BIOPMWSE002 |
Invalid webhook signature |
BIOPMVSE001 |
Invalid Base64 |
BIOPMVSE002 |
Field validation failed |
BIOPMVSE003 |
Validation failed |
BIOPMVSE004 |
Upload field must be a string |
BIOPMVSE005 |
Upload field must be an array |
BIOPMVSE006 |
Invalid Base64 |
BIOPMVSE007 |
Attachment not found |
BIOPMVSE008 |
Attachment not found |
BIOPMVSE009 |
File too large |
BIOPMVCE007 |
Process was already rejected |
BIOPMVCE008 |
Process was already approved |
BIOPMVCE009 |
Process was already finished |
BIOPMVCE010 |
Process doesnt have step data for videoconference |
BIOPMVCE011 |
Videoconference in review |
BIOPMVCE015 |
Cannot start videoconference |
BIOPMVCE016 |
Missing videoroom |
BIOPMVCE017 |
Cannot stop videoconference |
BIOPMVCE022 |
Invalid base64 file |
BIOPMVCE023 |
Cannot get snapshot extension type |
BIOPMVCE024 |
Missing videoroom |
BIOPMVCE025 |
Cannot start recording |
BIOPMVCE026 |
Cannot get active recording recording |
BIOPMVCE027 |
Cannot stop/resume/pause recording |
BIOPMVCE028 |
No active session found |
BIOPMVCE029 |
Recording not found |
BIOPMVCE030 |
Recording already downloaded |
BIOPMVCE031 |
Recording not found |
BIOPMVCE032 |
Unauthorized recording videoconference |
BIOPMVCE033 |
Error adding watermark snapshot |
BIOPMVCE034 |
Error getting video record |
BIOPMVCE035 |
Task not found |
BIOPMVCE036 |
The task must be of the screenshot type |
BIOPMVCE037 |
Screenshot task must be the current task |
BIOPMVCE038 |
Error getting audio record |
BIOPMVCE039 |
Videoroom is from another process |
BIOPMVOE001 |
Cannot start voice |
BIOPMVOE002 |
Cannot end voice call |
BIOPMVOE003 |
Recording not found |
BIOPMVOE004 |
Recording already downloaded |
BIOPMVOE005 |
Error getting audio record |
BIOPMVOE006 |
Audio call is from another process |
BIOPMVOE007 |
Recording not found |
BIOPMCSE001 |
Process status is not in agent review |
BIOPMCSE002 |
Process was already finished |
BIOPMCSE003 |
Process is not in voice step |
BIOPMCSE004 |
The process does not have step data to initiate the call |
BIOPMCSE005 |
Process was already finished |
BIOPMCSE006 |
Process is not in voice step |
BIOPMCSE007 |
Process status is not in pending |
BIOPMCSE008 |
Process is not in videoconference step |
BIOPMCSE009 |
Schedule not available yet |
BIOPMCSE010 |
Process is not in videoconference step |
BIOPMCSE011 |
Cannot be the same agent to validate this action |
BIOPMCSE012 |
Step id is required |
BIOPMCSE013 |
Step in not a videoconference or voice action |
BIOPMCSE014 |
Process doesnt have step data for videoconference |
BIOPMCSE015 |
Must be the same agent to validate this action |
BIOPMPLE001 |
Process id is missing |
BIOPMPPE001 |
Process id is missing |
BIOPMPPE002 |
Invalid public credentials |
BIOPMPPE003 |
Invalid private credentials |
BIOPMPPE004 |
Invalid process id |
BIOPRCTE001 |
Process not found |
BIOPKYS001 |
Process keys not found |
BIOPKYS002 |
Process keys not found |
BIOPENS001 |
Account certificate not found |
BIOPENS002 |
Unable to get process keys |
BIOPENS003 |
Unable to handle process value |
BIOPENS004 |
Unable to handle process value |
BIOPDLSE01 |
Only parent processes can be deleted |
Roles¶
| Code | Message |
|---|---|
BIORLMSE001 |
Role not found |
BIORLMSE002 |
Role not found |
BIORLMSE003 |
Role not found |
BIORLMSE004 |
Role not found |
BIORLMSE005 |
Ability module not found |
BIORLMSE006 |
Role used by member |
BIORLMSE007 |
Role name already in use |
BIORLMSE008 |
Member can not delete role |
BIORLMSE009 |
Member can not deactivate role |
BIORLMSE010 |
Azure group not found |
Templates¶
| Code | Message |
|---|---|
BIOTMPSE001 |
Template not found |
BIOTMPSE002 |
Template not found |
BIOTMPSE003 |
Template not found |
BIOTMPSE004 |
Template not found |
BIOTMPSE005 |
Invalid step id |
BIOTMPSE006 |
Invalid action |
BIOTMPSE007 |
Invalid field |
Providers / Integrations¶
| Code | Message |
|---|---|
BIOPVPSE001 |
Provider not found |
BIOPVPSE002 |
Provider not found |
BIOPVPSE003 |
Provider action not found |
BIOPVPSE004 |
Provider not found |
BIOPVPSE005 |
Provider not found |
BIOPVPSE006 |
Provider service error |
BIOPVPSE007 |
Validation failed |
BIOPVPSE008 |
Provider not found |
BIOPVPSE009 |
Too Many Requests |
BIOPVHEE050 |
Provider timeout |
BIOPVHEE097 |
Proxy error reaching provider |
BIOPVHEE098 |
Proxy unreachable |
BIOPVHEE099 |
Provider request error |
BIOPVHEE100 |
Provider error |
BIOALSVE001–BIOALSVE006 |
Invalid provider configuration |
BIOALSVE007 |
Search term mandatory |
BIOALSVE008 |
Invalid provider response |
BIOALSVE009 |
Invalid provider response |
BIOA1SVE001–BIOA1SVE008 |
Invalid provider configuration |
BIOA1SVE009 |
Invalid provider response, no data |
BIOA1SVE010 |
Invalid provider response, no length |
BIOA1SVE011 |
Invalid provider response, no data |
BIOA1SVE012 |
Invalid provider response, no length |
BIOA1SVE013 |
Invalid provider response, no emotions detected |
BIOA2SVE001–BIOA2SVE006 |
Invalid provider configuration |
BIOA2SVE007 |
Invalid provider response, no data |
BIOA2SVE008 |
Invalid provider response, no text |
BIOAWSVE001–BIOAWSVE004 |
Invalid provider configuration |
BIOAWSVE005 |
Bucket not found |
BIOAWSVE006 |
File not found |
BIOAZURE001 |
Azure configuration invalid |
BIOAZURE002 |
Error getting Azure authorization |
BIOAZURE003 |
Error getting Azure subscriptions |
BIOAZURE004 |
Error creating Azure subscription |
BIOAZURE005 |
Error updating Azure subscription |
BIOAZURE006 |
Error deleting Azure subscription |
BIOAZURE007 |
Azure subscription not found |
BIOAZURE008 |
Azure subscription not found |
BIOAZURE009 |
Azure subscription not found |
BIOAZURE010 |
Azure subscription not found |
BIOAZURE011 |
Error getting Azure groups |
BIOAZURE012 |
Error getting Azure users |
BIOAZURE013 |
Error getting user photo |
BIOAZURE014 |
Users synchronization not active |
BIOD2SVE001–BIOD2SVE006 |
Invalid provider configuration |
BIOD2SVE007 |
Invalid file type |
BIOD2SVE008 |
Missing authentication url |
BIOD2SVE009 |
Missing requests url |
BIOD2SVE010 |
Missing requests url |
BIOD2SVE011 |
Unable to fetch document fraud data |
BIOD2SVE012 |
Missing requests url |
BIOEMSVE001 |
Missing email |
BIOEMSVE002 |
Process ID is required |
BIOZMSVE001–BIOZMSVE007 |
Invalid provider configuration |
BIOZMSVE008 |
Invalid provider response |
BIOZMSVE009 |
Invalid provider response |
BIOZMSVE010 |
No face match found |
BIOZMSVE011 |
No identifier found |
BIOYOSVE001–BIOYOSVE008 |
Invalid provider configuration |
BIOYOSVE009 |
Provider response problem on first template |
BIOYOSVE010 |
First template not generated |
BIOYOSVE011 |
Provider response problem on second template |
BIOYOSVE012 |
Second template not generated |
BIOYOSVE013 |
No provider response data |
BIOYOSVE014 |
Problem matching faces |
BIOYOSVE015 |
Provider response problem checking gallery |
BIOYOSVE016 |
Provider response problem checking gallery |
BIOYOSVE017 |
Error creating gallery |
BIOYOSVE018 |
Gallery already exists |
BIOYOSVE019 |
Template already exists |
BIOYOSVE020 |
Error adding template to gallery |
BIOYOSVE021 |
Error verifying face match |
BIOYOSVE022 |
Error verifying face match |
BIOYOSVE023 |
No face match found |
BIOYOSVE024 |
No template id found |
BIOYOSVE025 |
Template id not found in gallery |
BIOYOSVE026 |
Template already exists |
BIOYOSVE027 |
Error deleting enrollment |
BIOAMSVE001–BIOAMSVE008 |
Invalid provider configuration |
BIOAMSVE009 |
No response from provider |
BIOAMSVE010 |
Invalid provider response |
BIOAMSVE011 |
Can not validate: Face too close |
BIOAMSVE012 |
Can not validate: Eyes closed |
BIOAMSVE013 |
Can not validate: Face close to the border |
BIOAMSVE014 |
Can not validate: Face cropped |
BIOAMSVE015 |
Can not validate: Face occluded |
BIOAMSVE016 |
Can not validate: Face not found |
BIOAMSVE017 |
Can not validate: Too many faces |
BIOAMSVE018 |
Can not validate: Face too small |
BIOAMSVE019 |
Can not validate: Face angle too large |
BIOAMSVE020 |
Can not validate: License error |
BIOAMSVE021 |
Can not validate: unknown error |
BIOAMSVE022 |
Invalid file type |
BIOAMSVE023 |
Invalid provider configuration |
BIOAMSVE050 |
Provider timeout |
BIOAMSVE097 |
Proxy error reaching provider |
BIOAMSVE098 |
Proxy unreachable |
BIOAMSVE099 |
Face liveness 2d request error |
BIOAMSVE100 |
Face liveness 2d error |
BIOVDSVE001–BIOVDSVE007 |
Invalid provider configuration |
BIOVDSVE008 |
Invalid file type |
BIOVDSVE009 |
Invalid file type |
BIOVDSVE010 |
No response from provider |
BIOVDSVE011 |
Invalid provider response |
BIOVDSVE012 |
Can not validate: Face not found |
BIOVDSVE013 |
Can not validate: Unable to align face |
BIOVDSVE014 |
Can not validate: More than one face |
BIOVDSVE015 |
Can not validate: Unsupported media type |
BIOVDSVE016 |
Unknown error |
BIOVDSVE050 |
Provider timeout |
BIOVDSVE097 |
Proxy error reaching provider |
BIOVDSVE098 |
Proxy unreachable |
BIOVDSVE099 |
Face compare 2d2d request error |
BIOVDSVE100 |
Face compare 2d2d error |
BIOIPSVE001–BIOIPSVE007 |
Invalid provider configuration |
BIOIPSVE008 |
Invalid provider response |
BIOIPSVE009 |
Invalid provider response |
BIOSGSVE001–BIOSGSVE004 |
Invalid provider configuration |
BIOSGSVE005 |
Invalid provider response |
BIOSMSVE001–BIOSMSVE004 |
Invalid provider configuration |
BIOTWSVE001–BIOTWSVE008 |
Invalid provider configuration |
BIOTWSVE009 |
Cannot end videoconference, must have two participants |
BIOTWSVE010 |
Room name already in use |
BIOTWSVE011 |
Failed to authenticate |
BIOTWSVE012 |
Create video room error |
BIOTWSVE013 |
Room not found |
BIOTWSVE014 |
Room error |
BIOTWSVE015 |
Video not available yet |
BIOTWSVE016 |
Unexpected video error |
BIODYSVE001–BIODYSVE007 |
Invalid provider configuration |
BIODYSVE008 |
Failed to create meeting |
BIODYSVE009 |
Failed to search meetings |
BIODYSVE010 |
Failed to get meeting |
BIODYSVE011 |
Failed to update meeting |
BIODYSVE012 |
Failed to add participant |
BIODYSVE013 |
Failed to get meeting participants |
BIODYSVE014 |
Failed to get participant |
BIODYSVE015 |
Failed to get preset |
BIODYSVE016 |
Failed to refresh participant token |
BIODYSVE017 |
Failed to delete participant |
BIODYSVE018 |
Failed to start recording |
BIODYSVE019 |
Failed to Stop/Pause/Resume recording |
BIODYSVE020 |
Failed to get recordings |
BIODYSVE021 |
Failed to get recording |
BIODYSVE022 |
Failed to get active recording |
BIODYSVE023 |
Failed to create webhook |
BIODYSVE024 |
Failed to get webhooks |
BIODYSVE025 |
Failed to get webhook |
BIODYSVE026 |
Failed to delete webhook |
BIODYSVE027 |
Failed to kick all participants |
BIODYSVE028 |
Failed to get active session |
BIODYSVE029 |
Failed to get participants |
BIODYSVE030 |
Missing participants information |
BIODYSVE031 |
Missing participant agent information |
BIODYSVE032 |
Missing participant client information |
BIODYSVE033 |
Failed to get meeting id |
BIODYSVE034 |
Failed to get participant agent token |
BIODYSVE035 |
Failed to get participant client token |
BIODYSVE036 |
Missing meeting title |
BIODYSVE037 |
Failed to get sessions |
BIOTOSVE001–BIOTOSVE010 |
Invalid provider configuration |
BIOTOSVE011 |
Invalid origin phone number |
BIOTOSVE012 |
Invalid destination phone number |
BIOTOSVE013 |
Invalid provider configuration |
BIOVSSVE001–BIOVSSVE006 |
Invalid provider configuration |
BIOVSSVE007 |
No provider response data |
BIOVSSVE008 |
Invalid file type |
BIOVSSVE009 |
Invalid file type |
BIOVSSVE010 |
Invalid file type |
BIOVSSVE011 |
No provider response data |
BIOO1SVE001–BIOO1SVE006 |
Invalid provider configuration |
BIOO1SVE007 |
No provider response data |
BIOO1SVE008 |
Invalid file type |
BIOO1SVE009 |
Invalid file type |
BIOO2SVE001–BIOO2SVE008 |
Invalid provider configuration |
BIOO2SVE009 |
No provider response data |
BIOO2SVE010 |
Invalid user or password |
BIOO2SVE011 |
Failed front image |
BIOO2SVE012 |
Failed back image |
BIOO2SVE013 |
Failed to recognize document |
BIOO3SVE001–BIOO3SVE004 |
Invalid provider configuration |
BIOO3SVE005–BIOO3SVE008 |
No provider response data |
BIOO3SVE009 |
User photo not found |
BIOO4SVE001–BIOO4SVE006 |
Invalid provider configuration |
BIOO4SVE007 |
No provider response data |
BIOO4SVE008 |
Error processing request |
BIOO4SVE009 |
No document identified |
BIOO4SVE050 |
Error processing request |
BIOO4SVE051 |
Missing key |
BIOO4SVE052 |
Invalid key |
BIOO4SVE053 |
Auth Error |
BIOO4SVE054 |
No Credits Left |
BIOO4SVE055 |
Invalid Public Key |
BIOO4SVE056 |
Public Key No Scans Left |
BIOO4SVE057 |
Auth Public Key Expired |
BIOO4SVE058 |
Auth Wrong Key Type |
BIOO4SVE059 |
PDF Parser Document Error |
BIOO4SVE060 |
PDF Parser No Access To Template |
BIOO4SVE061 |
PDF Parser Convert Error |
BIOO4SVE062 |
PDF Parser Parse Error |
BIOO4SVE063 |
Document Parser Document Error |
BIOO4SVE064 |
Document Parser No Access To Template |
BIOO4SVE065 |
Document Parser Convert Error |
BIOO4SVE066 |
Document Parser Parse Error |
BIOO4SVE067 |
Document Parser Too Big File Error |
BIOO4SVE068 |
Document Parser Invalid User Data Error |
BIOO4SVE069 |
Document Parser Too Big File Resolution Error |
BIOO4SVE070 |
Document Parser Invalid PDF Error |
BIOO4SVE071 |
Document Parser PDF Has Password Error |
BIOO4SVE072 |
Document Parser PDF Has No Pages Error |
BIOO4SVE073 |
Statistics Fetch Error |
BIOO4SVE074 |
Credits Fetch Error |
BIOO4SVE075 |
Internal Error |
PDF¶
| Code | Message |
|---|---|
BIOPDFSE001 |
Error getting pdf fields |
BIOPDFSE002 |
Error setting pdf fields |
Provider (Proxy)¶
| Code | Message |
|---|---|
BIOPVPSE001 |
Provider not found |
BIOPVPSE002 |
Provider not found |
BIOPVPSE003 |
Provider action not found |
BIOPVPSE004 |
Provider not found |
BIOPVPSE005 |
Provider not found |
BIOPVPSE006 |
Provider service error |
BIOPVPSE007 |
Validation failed |
BIOPVPSE008 |
Provider not found |
BIOPVPSE009 |
Too Many Requests |