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Process Status

Each process in Biometrid has a status field that reflects its current state in the verification lifecycle.

Status Values

Initial States

Status Description
created Process has been created and is waiting to start.
in-progress User is actively completing the verification steps.

Waiting / Agent or User Action States

Status Description
pending Waiting for an agent to take the process, before the review call starts.
in-agent-review An agent has taken the process and is ready to start the review call.
in-user-review The agent has sent a process step back to the user for review.
pending-callback Waiting for the user's video callback on a VC or video liveness step.
pending-agent-review Waiting for an agent to approve or reject a VC or video liveness step.
in-request-review The agent has sent the process to request reviews (process.reviews).

Terminal States

Status Description
finished All steps of the process has been completed successfully.
approved The process has been reviewed and approved.
rejected The process has been reviewed and rejected.
canceled The process was canceled by the user or the system.
deleted The process has been deleted.
invalid The process is in an invalid state.
max-retries-reached The process has exceeded the maximum number of allowed retry attempts.

Supporting Image

Process Status Lifecycle

Notes

  • Status changes trigger the process:status webhook event.
  • The pending status was previously called pending-review.
  • The in-agent-review status was previously called in-review.
  • The in-user-review status was previously called pending-user-review.